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The Hidden Cost of Clinical Journaling

The Hidden Cost of Clinical Journaling

The Hidden Cost of Clinical Journaling

The Hidden Cost of Clinical Journaling

Research

5.min.

01/12/2025

Signe Klitgaard

Head of Operations

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Must Patient Care Suffer for the Sake of Documentation? The Hidden Cost of Clinical Journaling


Clinical documentation is a necessary and non-negotiable part of the work performed by therapists, psychologists, and all healthcare professionals. However, recent surveys confirm what many already feel: this administrative burden consistently cuts into valuable patient and client time.

The reality of documentation today is taking a serious toll on practitioners and, crucially, affecting the quality of care provided.


The Overwhelming Statistics


Our recent survey of 100 therapists paints a clear picture of the administrative strain:

  • A massive 75% of therapists experience journaling as a stressful part of their daily routine.

  • 70% feel that the administrative work associated with documentation negatively impacts their working environment.

  • 50% report they often or always need to complete documentation outside of their regular working hours.

  • 60% are forced to perform all or parts of the clinical documentation after the therapy session has concluded.


Taking Time Away from Clients


The administrative pressure directly compromises the client experience. The vast majority of therapists believe that without the burden of contemporaneous documentation, they could offer profoundly better care:

  • 87% of therapists believe they could give more attention to the client if they did not have to simultaneously manage documentation.

  • 83% feel they could provide the client with a better overall experience.

Even more concerning, 65% of therapists believe that the lack of time for proper journaling poses a risk factor for client safety. When time constraints lead to rushed or incomplete notes, the potential for error increases.


The Complexity Demands a Smarter Solution


Workshops with both psychologists and medical doctors confirm that clinical notes are complex, varying significantly between professional roles and specific clinics. Documentation is not just about recording the meeting—different roles, session types, therapeutic methods, and sub-disciplines all influence what precisely must be registered.

This complexity is where AI can step in. Nila utilizes advanced technology to understand complex contexts, intonations, and detailed information from long sessions, while simultaneously adapting the documentation to each therapist's language and writing style.

With Curera, professionals receive a tool that doesn't just document—it frees up time for the most essential element: the client. Our AI solution makes it possible to streamline and quality-assure documentation, allowing healthcare staff to focus on empathy, treatment, and the therapeutic relationship instead of administrative burdens.

In short, Nila helps you achieve what truly matters—giving you Time back for Care.



Must Patient Care Suffer for the Sake of Documentation? The Hidden Cost of Clinical Journaling


Clinical documentation is a necessary and non-negotiable part of the work performed by therapists, psychologists, and all healthcare professionals. However, recent surveys confirm what many already feel: this administrative burden consistently cuts into valuable patient and client time.

The reality of documentation today is taking a serious toll on practitioners and, crucially, affecting the quality of care provided.


The Overwhelming Statistics


Our recent survey of 100 therapists paints a clear picture of the administrative strain:

  • A massive 75% of therapists experience journaling as a stressful part of their daily routine.

  • 70% feel that the administrative work associated with documentation negatively impacts their working environment.

  • 50% report they often or always need to complete documentation outside of their regular working hours.

  • 60% are forced to perform all or parts of the clinical documentation after the therapy session has concluded.


Taking Time Away from Clients


The administrative pressure directly compromises the client experience. The vast majority of therapists believe that without the burden of contemporaneous documentation, they could offer profoundly better care:

  • 87% of therapists believe they could give more attention to the client if they did not have to simultaneously manage documentation.

  • 83% feel they could provide the client with a better overall experience.

Even more concerning, 65% of therapists believe that the lack of time for proper journaling poses a risk factor for client safety. When time constraints lead to rushed or incomplete notes, the potential for error increases.


The Complexity Demands a Smarter Solution


Workshops with both psychologists and medical doctors confirm that clinical notes are complex, varying significantly between professional roles and specific clinics. Documentation is not just about recording the meeting—different roles, session types, therapeutic methods, and sub-disciplines all influence what precisely must be registered.

This complexity is where AI can step in. Nila utilizes advanced technology to understand complex contexts, intonations, and detailed information from long sessions, while simultaneously adapting the documentation to each therapist's language and writing style.

With Curera, professionals receive a tool that doesn't just document—it frees up time for the most essential element: the client. Our AI solution makes it possible to streamline and quality-assure documentation, allowing healthcare staff to focus on empathy, treatment, and the therapeutic relationship instead of administrative burdens.

In short, Nila helps you achieve what truly matters—giving you Time back for Care.



Must Patient Care Suffer for the Sake of Documentation? The Hidden Cost of Clinical Journaling


Clinical documentation is a necessary and non-negotiable part of the work performed by therapists, psychologists, and all healthcare professionals. However, recent surveys confirm what many already feel: this administrative burden consistently cuts into valuable patient and client time.

The reality of documentation today is taking a serious toll on practitioners and, crucially, affecting the quality of care provided.


The Overwhelming Statistics


Our recent survey of 100 therapists paints a clear picture of the administrative strain:

  • A massive 75% of therapists experience journaling as a stressful part of their daily routine.

  • 70% feel that the administrative work associated with documentation negatively impacts their working environment.

  • 50% report they often or always need to complete documentation outside of their regular working hours.

  • 60% are forced to perform all or parts of the clinical documentation after the therapy session has concluded.


Taking Time Away from Clients


The administrative pressure directly compromises the client experience. The vast majority of therapists believe that without the burden of contemporaneous documentation, they could offer profoundly better care:

  • 87% of therapists believe they could give more attention to the client if they did not have to simultaneously manage documentation.

  • 83% feel they could provide the client with a better overall experience.

Even more concerning, 65% of therapists believe that the lack of time for proper journaling poses a risk factor for client safety. When time constraints lead to rushed or incomplete notes, the potential for error increases.


The Complexity Demands a Smarter Solution


Workshops with both psychologists and medical doctors confirm that clinical notes are complex, varying significantly between professional roles and specific clinics. Documentation is not just about recording the meeting—different roles, session types, therapeutic methods, and sub-disciplines all influence what precisely must be registered.

This complexity is where AI can step in. Nila utilizes advanced technology to understand complex contexts, intonations, and detailed information from long sessions, while simultaneously adapting the documentation to each therapist's language and writing style.

With Curera, professionals receive a tool that doesn't just document—it frees up time for the most essential element: the client. Our AI solution makes it possible to streamline and quality-assure documentation, allowing healthcare staff to focus on empathy, treatment, and the therapeutic relationship instead of administrative burdens.

In short, Nila helps you achieve what truly matters—giving you Time back for Care.

Free up your time today

Join hundreds of therapists who have transformed their practice with intelligent documentation

Free up your time today

Join hundreds of therapists who have transformed their practice with intelligent documentation

Free up your time today

Join hundreds of therapists who have transformed their practice with intelligent documentation

Free up your time today

Join hundreds of therapists who have transformed their practice with intelligent documentation

From recording to structured notes

1.

1.

The therapist records the session (in-person or online);

The therapist records the session (in-person or online);

2.

2.

AI transcribes speech into accurate text;

AI transcribes speech into accurate text;

3.

3.

Smart algorithms identify key topics, emotions, and action points;

Smart algorithms identify key topics, emotions, and action points;

4.

4.

The system generates a structured summary with clear sections and formatting.

The system generates a structured summary with clear sections and formatting.

This workflow turns an hour of manual work into a few clicks.

This workflow turns an hour of manual work into a few clicks.

User-friendly and frees up mental space for patient visits.

User-friendly and frees up mental space for patient visits.

- Maja, Psychologist, Sweden

- Maja, Psychologist, Sweden

Example of workflow in action

AI automatically detects conversation context and organizes insights into note templates.

AI automatically detects conversation context and organizes insights into note templates.

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About the author

Signe Klitgaard

Head of Operations

Signe Klitgaard is Head of Operations Therapy at Nila, focusing on mental health innovation and digital tools for therapists. She collaborates closely with clinicians to translate complex ideas into accessible, evidence-based insights.

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Free up your
time today

Free up your
time today

Free up your
time today

Join hundreds of therapists who have transformed their practice with intelligent documentation

Join hundreds of therapists who have transformed their practice with intelligent documentation

Join hundreds of therapists who have transformed their practice with intelligent documentation

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English

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Join our newsletter to stay up to date on features and releases

By subscribing you agree to with our Privacy Policy and provide consent to receive updates from our company.

© Nila Health AB 2025

English